Help & Resources

Everything you need to get the most out of your FHO+ Smart Hours Tracker.

FAQ

How to Use

1

Your Physician Profile

  • When you first open the app, a default physician profile is created automatically for you.
  • To update your name, go to the Reports page and click 'Edit Name' next to your name at the top of the summary.
  • Type your correct name and press Enter or click the checkmark to save.
  • Your name will be reflected across all pages and exported PDFs immediately.
2

Logging Time Entries

  • Tap the "Add Hours" card on the Dashboard, or "Add Entry" in the menu (the "Add" tab on mobile).
  • On the entry screen you can log one or more time blocks for the same day.
  • Choose your input mode for each block: "Start & End Time", "Total Duration", or "15-min Blocks".
  • Select the Date and Category for the block.
  • Select all Activities Performed — at least one is required.
  • Review the real-time preview showing raw minutes, payable units, and payable hours.
  • Check validation messages for any warnings or errors before saving.
  • Click "Save Entry" when all required fields are complete and there are no critical errors.
3

Dashboard Overview

  • The Dashboard is your home page — a quick launcher for every action in the app.
  • Action cards at the top let you Add Hours, open Billing Summary, open EMR Ready Docs, Edit Hours, open Reports, and — for admins — open Admin Analytics.
  • An Intelligent Insight banner shows how much indirect/admin room you have left based on your direct care hours (a floating button on mobile).
  • Tap 'How it Works' for a quick walkthrough of the main features.
4

Monthly Compliance & Reports

  • Open the Reports page for your monthly compliance summary.
  • Use the Month and Year selectors to focus the summary on any period.
  • KPI cards display total payable hours, estimated earnings, and category breakdowns (Direct Care office, Phone out-of-office, Indirect, Clinical admin).
  • Ratio indicators show your Indirect+Admin % and Admin % of Direct+Indirect with color-coded progress bars.
  • Compliance Alerts show Compliant, Warning, or Non-compliant status, plus how many 15-min blocks remain.
  • Below the summary, 'Entries this month' lists every day's blocks grouped by date.
  • A multi-month bar chart lets you compare hours across the last 3, 6, or 12 months.
5

Daily Reports & PDF Export for EMR

  • On the Reports page, under 'Entries this month', click any date to expand its billing summary, hours by category, and individual time entries.
  • 📄 Click "Export PDF" to download a professional daily billing report for that date.
  • Upload this PDF directly into your EMR as your daily documentation — no need to write a separate note every day.
  • Your administrative staff can use the PDF to copy billing codes (e.g. Q310, Q312), units, and hours directly into the EMR billing system — fast and error-free.
  • Use the "Billing Summary" card on the Dashboard for a single PDF covering a chosen date range, or the "EMR Ready Docs" card to get one PDF per day bundled in a ZIP.
  • Click 'Edit' on any date to adjust blocks or delete entries before exporting.
6

Account & Sign Out

  • Open "Account" from the navigation menu (the account icon in the top bar on mobile) to manage your account.
  • You can view your account email and name there.
  • Use the Sign Out button to securely log out of the app.
  • The Delete Account option permanently removes all your data — use with caution.

Frequently Asked Questions